Delivery of your pet's remains
Once you place your order, an order package will be sent to you so you can get the ashes over to us. You'll find a baggie, instructions, and a self addressed stamped envelop. You can also hand deliver the ashes and look around at our studio. For an additional fee we can do a local house call.If you have any questions please contact us since your ease and comfort is one of our priorities.

allthatremainsglass@gmail.com
All That Remains Glass
5668 York Blvd.
Los Angeles, CA 90042

323.387.9705


Payment
Payment for your paperweight is due at the time of order through this website.  In addition, we can accept most major credit and debit cards, as well as Paypal over the telephone or in person at our studio.


Delivery of your order
Upon receipt of your order, we will send you confirmation detailing your order number, the products you have ordered, and your expected delivery date. Delivery date is 2-4 weeks following receipt of remains.


Your Pet’s Remains
When you send us your pet’s remains, you are trusting us to look after them in the best way that we can and safely return the unused ashes to you. Our commitments are as follows;
1. The ashes are kept at our All That Remains Glass studio at all times.
2. All processes are carried out at All That Remains Glass in Los Angeles.
3. They are kept in a sealed bag in a container.
4. They are marked clearly with the order details including the order number, name of your pet and customer's name.
5. When pieces are produced, they are made separately from other orders by our glassblowing team.


Refund Policy
All sales are final once an order has been completed.


Watching while your paperweight is being made
It is possible to watch your glass paperweight being made. Call 323.387.9705 to make an appointment. Please be aware that you will not be able to take your pieces away on that day. The glass needs to cool slowly for many hours, and there is quite a lot of additional work that takes place once the paperweight is cold in order for it to be finished.


Each piece is individually handmade
Each paperweight is individually handmade, completely unique,and may vary slightly from the pieces pictured.  Also, cremains vary from case to case so there may be a variation in the look due to particle size.